The terms “User” and “you” shall refer to the natural or legal persons who use Voidu Platform and/or Content, either through simply visiting the Platform, creating a Voidu user account (“Account” or “User Account”), or using any Content provided through Voidu Platform. The terms “Voidu” and “we” will refer to OrangeGames DMCC.
This Agreement hereby determines the obligations and rights of the Parties for the interactions between Voidu and User on any Voidu Platform and/or content, his/her purchases offered through the Voidu Platform and/or content.
User shall complete creating a Voidu account for benefiting from the services provided on Voidu Platform and/or content.
In the event that you spot an unauthorized access to your account, you should immediately notify us for we can take the necessary security measures in order to secure your account. During this process, Voidu may request you to answer certain questions in order to make sure that you are the legitimate owner of the account in question.
All User Accounts must be used in accordance with this Agreement and applicable law. If you commit the acts listed below, Voidu may, without prejudice to any of its rights and powers, suspend or revoke your Account temporarily or permanently.
(i) allowing or causing third parties to use or otherwise benefit from Voidu Platform or Content through your Account,
(ii) executing transactions on behalf of third parties,
(iii) using your Account for any commercial or unlawful purposes,
(iv) selling, renting, transferring, lending, swapping or otherwise disposing of your Account or Account information.
NOTWITHSTANDING ANYTHING TO THE CONTRARY HEREIN, YOU ACKNOWLEDGE AND AGREE THAT YOU SHALL HAVE NO OWNERSHIP OR OTHER PROPERTY INTEREST IN THE ACCOUNT, AND YOU FURTHER ACKNOWLEDGE AND AGREE THAT ALL RIGHTS IN AND TO THE ACCOUNT ARE AND SHALL FOREVER BE OWNED BY AND INURE TO THE BENEFIT OF
Users shall not use their Accounts in a way that would infringe the Intellectual Property rights of third parties that are in
The following acts by the User shall be considered
(i) create or use cheats, automation software (bots), hacks, mods or any other unauthorized third-party software designed to modify the service, any game or any game experience;
(ii) exploit the service, a game or any part thereof for any commercial purpose;
(iii) buy or sell for real money or in exchange for in-game currency, items or resources without the consent of the third party that owns the services or products offered;
(iv) buy or sell User Account;
(v)use any unauthorized third-party software that intercepts, "mines", or otherwise collects information from or through any service or product, including without limitation any software that reads areas of RAM used by any service or product to store information about a character or a digital environment;
(vi) modify or cause to be modified any files that are a part of any service or product in any way not expressly authorized by the third parties who are the owner of the related services or products.
(vii) facilitate, create or maintain any unauthorized connection to any service or product, including without limitation (a) any connection to any unauthorized server that emulates, or attempts to emulate, service or product; and (b) any connection using programs or tools not expressly approved by Voidu;
(ix) plan or engage in any illegal activity;
(x) bypass our robot exclusion headers or any technical measures which we use for providing Voidu Platform or Content, or imposing an unreasonable or disproportionately large load on
(xi) using any robot, spider, or other automated means to access Voidu Platform or Content for any purpose;
(xii) probing, scanning, or testing for vulnerabilities in Voidu
(xiii) undertaking any action which could amount to unjust enrichment by receiving funds from both Voidu and its contractors or payment system providers for the same transaction;
(xiv) selling, trading or
(xv) sharing/publishing advertisements or any other content for advertising purposes through platforms provided by Voidu Platform or Content;
(xvi) sharing/publishing any content contrary to law or ethics through platforms provided on Voidu Platform or Content, particularly sharing/publishing any content assaulting or disturbing third parties, minorities or any other part of the society, using slang, impolite, or threatening language either implicitly or explicitly;
(xvii) pretending to be
(xviii) controlling an account linked to another account which has breached any provision of this Agreement;
(xix) engaging in any copyright infringement or other intellectual property infringement;
(xx) providing/disseminating false, inaccurate, misleading, or defamatory information pertaining to Voidu (including without limitation its employees, representatives, shareholders and any contractors), Voidu Platform or Content;
(xxi) taking any action that may cause us to lose any of the services from our internet service providers, contractors, payment system providers, solution partners and other suppliers.
You may establish an Account only if you are a “natural person” and 16 years of age or older. Note that certain features of the service, or Games playable on the service, may not be available to minors. Corporations, Limited Liability Companies, partnerships and other legal or business entities may not establish an Account. Individuals prohibited by Voidu from using the service may not create or use an Account. By accepting this Agreement, you hereby represent and warrant that you meet these eligibility requirements. If at any time Voidu becomes aware that you have registered an Account without meeting the foregoing requirements, Voidu reserves the right to take steps to suspend, terminate and/or delete the Account.
We do not guarantee or warrant the availability of Voidu Platform, Content or products or services offered on the Platform, on a continuous or uninterrupted basis.
Furthermore, Voidu reserves the right to deny, suspend, lock, modify or revoke access to Voidu Platform or Content or take other necessary technical measures for any reason, including but not limited to the followings:
(i) to enforce, and prevent actual or possible breaches of, this Agreement and applicable law,
(ii) to protect the integrity, stability, reputation
(iii) to defend against any legal action or threatened legal action, regardless of whether such legal action is eventually determined to be with or without merit, or to avoid any civil or criminal liability,
(iv) to carry out the orders of courts or administrative bodies.
You agree and represent that Voidu will not have any liability for Voidu Platform or Content not being accessible or working due to any reason.
The purchases done by the User via Voidu Platform are subject to the approval of Voidu.
Please be aware that the orders you validly place through the Voidu Platform are legally to purchase the related product or service. However, you will be granted an opportunity to review your order to check and correct any mistakes before you complete your order. Upon the receipt of a valid order, we will send an e-mail to your email account to confirm the receipt of your order. This e-mail does not mean that we have accepted your order, but only serves for confirmation purpose.
Voidu reserves the right to refuse an order if;
(i) the ordered product or service is out of stock or otherwise temporarily or permanently unavailable,
(ii) if it is not possible to complete the sale for any reason,
(iii) if the information provided by you to your account or for billing is not accurate,
(iv) if your account falls under the accounts that require suspension or restriction,
(v) the payment system provider is unreachable for any reason,
(vi) if there
You can make the payment for the product by using any of payment methods available at that moment, such as credit card, debit card, mobile payment methods and other payment options like e-pin and gaming coins. We have the right to refuse payments made via specific payment methods due to technical difficulties or any other reason. Available payment methods and applicable terms and conditions (e.g., technical and procedural rules) to each of them shall be determined by Voidu, at its sole discretion.
E-pins and gaming coins
When you use a payment method to make payment on Voidu Platform, the transaction is made between your device and that of the relevant payment system provider, through Voidu Platform’s interface. You agree that Voidu will not be responsible for the services, systems, infrastructure
We use SSL Secure technology for encryption of your credit card information. Such encryption technology reasonably mitigates the risk of your card information obtained by unauthorized third parties. We also do not store your credit card information where you use
Products purchased from Voidu Platform are not physically delivered.
If your use of Voidu is subject to any type of use or sales tax, then Voidu may also charge you for those taxes, in addition to the fee of the content or service. The European Union VAT (“VAT”) tax amounts collected by Voidu reflect VAT due on the value of any content and services.
Voidu does not issue refunds for digital products once the order is confirmed and the product key is revealed. However, refunds may be exceptionally offered if customer service has determined the customer’s refund request reasonable and if all the following conditions are met:
- The time of the customer’s request for refund/credit is less than 7 (seven) days since the service has been delivered – This policy does not apply if the game is due to be released in 48 hours or preload begins.
- The game activation key (including any bonus or beta keys) have not been disclosed to you by email, webpage or directly injected into a publisher’s client;
If you feel you qualify for a refund please contact Voidu Customer Support at [email protected]
All Content included in Voidu Platform and/or Products, including without limitation the text, graphics, user interfaces, visual interfaces, software, scripts, source code, API, photos, sounds, music, videos, interactive features, trademarks, logos and their arrangement are owned by Voidu, and are protected by intellectual property and unfair competition law.
You hereby agree not to copy, modify, lend, sell, rent, license, download, process, reproduce, distribute, transmit, broadcast, display, create derivative works from, or exploit the Content for any purposes.
Neither any provision of this Agreement nor the purchase of any Product transfer the ownership of any Content to you, or grant you any other right or license on the Content. The purchase of a Product may only entitle you to use the Content contained therein within the limits of personal use and good faith.
DISCLAIMER OF WARRANTIES. FOR RESIDENTS OF THE EUROPEAN UNION THE WARRANTIES APPLY AS PER APPLICABLE
IN NO EVENT VOIDU SHALL BE LIABLE TO YOU FOR ANY SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL DAMAGES, OR ANY DAMAGES RESULTING FROM LOSS OF PROFITS, ARISING OUT OF, OR IN CONNECTION WITH THIS AGREEMENT, ON ANY BASIS OR CAUSE OF ACTION, INCLUDING BUT NOT LIMITED TO CONTRACTUAL, TORT OR CARE LIABILITY, EVEN IF
TO THE FULLEST EXTENT PERMITTED BY LAW, USER FURTHER AGREES TO LIMIT VOIDU’S LIABILITY TO THE SUM OF THE AMOUNT PAID TO
Facebook. If you have registered a “Facebook Account” you may opt-in to the “Facebook Friends” feature which will allow you to see which of your Facebook friends are registered on the Service. The “Facebook Account” is subject to separate terms and conditions provided by Facebook Inc. Note that if you have a Facebook account, your Facebook friends will be able to associate your screen name with your real name on the Service when they use the Facebook Friends feature. Facebook disclaims all liability it may otherwise incur as a result of this Agreement and/or your use of the Service.
Updates will, in principle, be made by posting the updated terms and conditions on Voidu Platform, and will immediately take effect as of such date. However, some updates may be brought to your attention in other ways (e.g., pop-ups appeared during your use of the Product), and take effect immediately as of that date. By continuing to access or use Voidu Platform, Content or the Products after updates being made, you agree to be bound by the revised versions. It is solely your responsibility to watch
If any term, condition or provision of this Agreement shall be held to be invalid, unlawful or unenforceable to any extent, such term, condition or provision shall not affect the validity, legality or enforceability of the other provisions of, or any other documents referred to in this Agreement. Parties shall use all reasonable efforts to
The User cannot assign his/her rights or obligations under this Agreement to any third party without the prior written consent of Voidu. In case of any assignment in accordance with this Section, the assignee will
Unless otherwise provided under this Agreement, any notice or other communication required or permitted to be delivered to Voidu under this Agreement shall be in writing and in the English or Turkish language and shall be deemed properly delivered, given and received when delivered (by hand, by registered mail, by courier or express delivery service or by e-mail) during business days, to the contact information set forth below, unless Voidu has given a notice of a change of address by changing its address published on the Voidu Website or in other ways.
E-mail address :
Phone number :
Unless otherwise provided under this Agreement, any notice or other communication required or permitted to be delivered to User under this Agreement shall be in writing and in the English or Turkish language and shall be deemed properly delivered, given and received when delivered (by hand, by registered mail, by courier or express delivery service, by e-mail, fax,) to the contact information provided by User or delivered to the User on or through Voidu Platform.
Nothing in this Agreement shall be construed as creating an employer-employee or agency relationship, a partnership or a joint venture between the Parties.
No failure or delay on the part of Voidu in exercising any power, right, privilege or remedy under this Agreement shall operate as a waiver of such power, right, privilege or remedy; and no single or partial exercise or waiver of any such power, right, privilege or remedy shall preclude any other or further exercise thereof or of any other power, right, privilege or remedy.
Parties agree that commercial books of
This Agreement shall be governed by and construed in accordance with under the laws of Dubai, United Arab Emirates .
Any claim, controversy or dispute arising out of or in connection with this Agreement shall be exclusively submitted to Istanbul (Caglayan) courts and Execution Offices.